Babu Bat — Your Privacy Policy & Data Protection

01 Introduction & Scope

Babu Bat (babubat.net) is one of Bangladesh's most trusted online gaming platforms. We believe every user's privacy is a fundamental right. This Privacy Policy is designed to clearly explain what information Babu Bat collects about you, why we collect it, and how that information is used and kept secure.

This policy applies to the babubat.net website, mobile app, and all Babu Bat digital services. It takes effect from the moment you create an account, log in, play a game, or make a deposit on our platform.

If you disagree with any part of this Privacy Policy, please refrain from using the Babu Bat platform. For any questions, feel free to reach out to our support team.

02 What information we collect

To ensure a secure and enhanced experience on the Babu Bat platform, we collect various types of information. A detailed breakdown by data type is provided below.

• Information you voluntarily provide at the time of account registration.
• Log and cookie data collected automatically while you use the platform.
• A copy of the national ID or passport uploaded during the KYC process.
• Information provided when contacting customer support.

03 How We Use Your Data

Babu Bat uses collected data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

• Account management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Security Verification: To prevent fraud, hacking, and unauthorized access.
• Service Improvement: Analyzing usage patterns to improve your gaming experience.
• Promotional Communications: To inform you about bonuses and offers, with your permission.
• Legal obligations: To provide information as required by regulatory authorities.
• Responsible Gaming: To provide support to players at risk of problem gambling.

04 Who We Share Your Data With

Babu Bat never sells your personal information or shares it with advertisers. However, limited data may be shared with trusted partners where necessary to operate our services.

• Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
• KYC partner: Accredited third-party agencies for identity verification.
• Technology Service Providers: Server, cloud, and cybersecurity partners.
• Law enforcement agencies: When required by a court order or legal obligation.

05 Cookies & Tracking Technologies

The Babu Bat website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on future visits.

• Essential cookies: For login sessions and security — the site cannot function without these.
• Performance Cookies: To monitor site speed and performance.
• Preference Cookies: To remember your language, theme, and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may cause some platform features to not work as intended.

06 Data Security Measures

Babu Bat uses industry-standard cybersecurity technology to protect your information. Our security infrastructure is regularly updated and audited.

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Two-Factor Authentication (2FA): To add an extra layer of security to your account.
• Regular Security Audits: Periodic audits conducted by third-party security experts.
• Data Encryption: Stored data is kept in encrypted form.

07 Your data rights

Under Babu Bat's Privacy Policy, you have clear rights over your own data. We always respect and uphold those rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Portability: You may request an export of your data in a readable format.
• Right to object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will endeavor to respond to your request within 30 days.

08 Minor's privacy

If we become aware that a minor has created an account on Babu Bat, we will immediately close that account and delete all associated data. If a parent or guardian suspects their child is using our platform, please contact us right away.

09 Third-Party Links & Services

Any external links or third-party services on the Babu Bat platform operate under their own privacy policies. Babu Bat is not responsible for how your information is handled on third-party platforms.

Our payment gateway partners (bKash, Nagad, Rocket) operate under their own privacy policies. During a transaction, you will be directed to their platform directly, where Babu Bat's Privacy Policy does not apply.

10 How Long We Retain Your Data

Babu Bat retains your information only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected.

• Account information: For the duration of active account use and up to 5 years after closure.
• Financial transactions: Up to 7 years as required by law.
• KYC documents: Up to 5 years after verification, or as required by law.
• Gaming Logs: Up to 2 years for service improvement purposes.
• Support Chat: Up to 1 year after the issue is resolved.

Once the retention period expires, data is securely and permanently deleted or anonymized.

11 Privacy Policy Updates

Babu Bat reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the platform or send an SMS to your registered mobile number.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly to stay informed. The "Last Updated" date at the top of the page is always kept current.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We are committed to resolving your issues promptly and effectively.

To submit a data protection complaint, please include "Privacy Complaint" in the email subject line. We aim to respond within 7 business days.